What Gets Stored When You Open an Account
When you register, we hold the basics needed to run your account: your contact details, login credentials, and the device information tied to each session so a returning login from your phone or desktop can be matched back to you. Payment data is limited to what
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clears a transaction — your Touch 'n Go eWallet, Boost or GrabPay reference, the DuitNow transfer details, or FPX bank confirmation — not your full banking credentials. Gameplay activity across slots, live casino tables and sportsbook markets is logged against your account for balance accuracy and
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for resolving disputed rounds. We don't sell this information to third parties. Where a payment provider or a verification partner needs to confirm your identity for a withdrawal, data moves only as far as that check requires. Availability of account services depends on local law and
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applies only where local law permits. Retention follows what's needed for account history, payment reconciliation and dispute handling — we don't keep data longer than that purpose requires. If you switch between the browser and a mobile session, the same account record carries over; no separate
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profile is created per device.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.