Withdraw Funds Back to Your Wallet or Bank
When you want to pull winnings out, head to the withdrawal section of your account wallet. We route payouts to the same channel you deposited with where possible — if you deposited via Touch 'n Go eWallet or Boost, request the payout to that same wallet. For bank withdrawals, DuitNow and FPX-linked accounts work with the same account-name verification step we use
at deposit. Complete the identity check if prompted, enter the exact RM amount, and submit the request. We process withdrawals in the order they arrive; the timeline depends on the payment provider's own clearing speed.
- Open withdrawal from your wallet — Inside your account dashboard, select Withdraw and choose the payout method — e-wallet or online banking.
- Match the channel you deposited with — Select Touch 'n Go eWallet, Boost, GrabPay or your FPX-linked bank account to keep the process straightforward.
- Enter amount and complete verification — Input the RM amount you want to withdraw. If your account has a pending verification step, complete it here before submitting.
- Request submitted — Once confirmed, your withdrawal request enters our queue. The clearing speed depends on the payment provider handling your channel.